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Rogz Pet Insurance plans

Best Value
    Option B
(Accident & Illness)
  Option A
Option C
(Accident, Illness & Routine Care)
What is Covered 100% of the tariff rate* 100% of the tariff rate* 100% of the tariff rate*
Excess Per Claim R250† R250† R250†
Age limits No upper age limit 8 weeks to 8 years on joining. Once insured, cover can be kept for life. 8 weeks to 8 years on joining. Once insured, cover can be kept for life.
Annual*** benefit limit R9 000**** R30 000**** R30 000****
Multipet discount
Accidental injury
Illness __
Routine & preventative
__ __
Hereditary and congenital
__ __ __
Pre-existing conditions __ __ __
14 day money back guarantee**
Emergency boarding
(up to R90 a day)
Waiting periods One calendar month from policy start date for Accidents. One calendar month from policy start date for Accident and Illness. One calendar month from policy start date for Accident, Illness and Routine Care.
There is also a 6 month waiting period for cruciate ligament claims.

what we cover/do not cover

Items Covered Items Not Covered
Unforseen Illness e.g. gastroenteritis, pancreatitis, diabetes, dermatitis, autoimmune diseases, thyroid problems, cancer. Pre-existing conditions a condition, illness or injury that first occurred or showed clinical signs before your policy started or within the applicable waiting period
Accidental injury e.g. foreign body, hit by a car, dog fight, poisoning. Congenital and hereditary diseases e.g. Brachycephalic Syndrome (breathing problems) in Bulldogs, Intervertebral Disc Disease in Dachshunds.
Emergency kennelling: We will pay for essential kennel or cattery fees for insured pets as a result of the owner being hospitalized for unforeseen circumstances. Preventable diseases e.g. illness caused by worms, kennel cough, etc.
Routine Care e.g. vaccinations, deworming, flea and tick control, sterilization, dental procedures. Hip and elbow dysplasia
One cruciate surgery per pet policy year***. Entropion (rolling in of the eyelid) and ectropion (outward rolling of the eyelid)
One incident of swallowing a foreign object that causes a blockage or obstruction requiring surgical or endoscopic removal per pet per policy year*** Pregnancy and breeding
Treatment for behavioural problems

accident only cover (Option A)

Accidents Covered

  • An accident involving a motor vehicle
  • An accident resulting in a fracture or broken bone, joint dislocation or torn ligament
  • An accident resulting in a burn or caused by electrocution
  • A fall from an elevated position
  • The actions of another animal
  • An accident resulting in lacerations, abrasions or wounds
  • Swallowing of a foreign object requiring surgical or endoscopic removal
  • A snake bite, or
  • An allergic reaction to an insect bite

Benefits are paid according to 100% of the tariff rate* less R250† excess per claim. A sublimit of R9 000 per annum*** and R3 000 per claim applies.

accident and illness cover (Option B and C)

How much of the vets bill will be covered?

Benefits are paid according to 100% of the tariff rate* less R250† excess per claim. Annual*** sublimits apply and are available on the Rogz Pet Insurance website or on request (, 0860 00 ROGZ / 0860 00 7649). There is no excess deductible for Routine Care claims.

routine care (Option C)

Option C includes Routine Cover up to R1000.00 per annum***

You can claim R1000 per year on the cost of routine, preventative care.

  • Annual*** vaccinations
  • Deworming
  • Tick and flea control
  • Dental scaling/polishing (procedure only)
  • Sterilization

multipet discount

Receive a 10% discount on the premium for all pets that join Rogz Pet Insurance.


Your pet does not need a microchip in order to join but he/she must have a microchip in order to claim. See FAQ: Microchipping


We recommend the products we distribute. In doing so, we do not consider whether the product is appropriate for your own personal objectives, financial situation and needs. This Insurance is subject to limitations, conditions and exclusions. For full details of the protection provided by the policy, please read the POLICY DOCUMENT and SCHEDULE OF BENEFITS (available under Policy Holder Information) carefully.

A comprehensive policy pack containing the above will be forwarded to you on our acceptance of your proposal or on request. The proposal is subject to underwriting guidelines. Acceptance of this insurance for any pet is at the discretion of the underwriters. We reserve the right to decline acceptance of a pet, to vary the conditions on which the insurance is accepted and to vary the conditions and premiums.


Rogz Pet Insurance is administered by PetSure (Pty) Ltd and underwritten by The Hollard Insurance Company Limited. PetSure has been successfully administering Pet Insurance for over 22 years.

*The Rogz Pet Insurance Tariff Rate is based on Petsure’s internal tariff of fees which is reviewed annually.

**You may return your policy to us within 14 (fourteen) days of the start date of your cover. This date is shown on your Certificate of Insurance.

***Annual/per annum/policy year refers to the 12-month period between the anniversaries of the pet’s start date. Benefits renew on the anniversary of the pet’s start date.

****The overall annual maximum is per pet’s policy year.

† A R330 excess will apply for pets under the age of 13 months at time of treatment.

Rogz Pet Insurance is a Petsure Product. Petsure is a division of Hollard Insure which is a division of The Hollard Insurance Company Limited (Reg No: 1952/003004/06), an Authorised Financial Services Provider.